QUESTION AND ANSWER
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What age is the learning tower suitable for?
The learning tower is suitable for children from 18 months to about 5 years , depending on height and weight.
How much weight can the learning tower support?
The tower is very sturdy and can hold up to 60 kg , so your child can safely join in the kitchen or use it as a chair.
Is the learning tower safe for children?
Yes, the learning tower has been extensively tested by TÜV Rheinland. It's also designed with rounded edges , a stable anti-tip construction , and child-friendly paint .
Is the learning tower delivered assembled?
No, the tower comes as a kit. But with the clear instructions, you can easily assemble it in 10-15 minutes .
Is the learning tower easy to clean?
Yes, thanks to the smooth surface of birch plywood, you can easily wipe away dirt or stains with a damp cloth.
How does the 3-in-1 function work?
With a simple click system and hinges you can easily convert the learning tower into:
- Learning tower (kitchen helper)
- Little table
- Little chair
How big is the learning tower?
In learning tower position :
- Height: 87 cm
- Width: 42 cm
- Depth: 32 cm
- Platform height: 46 cm (adjustable steps at 14 cm, 19 cm and 24 cm)
- Platform dimensions: 28 x 40 cm
- Height from platform to top: 33 cm
In table position :
- Height: 44 cm
- Width: 42 cm
- Depth: 74 cm
- Seats at 14 cm, 19 cm and 24 cm height
What is the delivery time of my order?
Order before 10 pm on a working day and your parcel ships the same day. Delivery to Germany, Austria, France, Italy, Spain, Denmark and Sweden takes 2 to 4 working days. Netherlands and Belgium: order before 11 pm on a working day and it is delivered the next working day.
Can I track my order?
Once your order is packed, you'll receive a Track & Trace link by email. This allows you to track your package through the carrier.
Please note that it may take up to 24 hours for the code to become active.
What are the shipping costs?
Netherlands and Belgium: €5.95, free from €50. Germany, Austria, France, Italy, Spain, Denmark and Sweden: €6.95, free from €50. The exact shipping costs are always shown at checkout.
How can I return a product?
You can easily return your order within 30 days of receipt. Register your return via your account or, without an account, via the return form on our withdrawal and returns page. Returns are completely free. Don't forget to keep your proof of shipment.
When will I get my money back after a return?
We refund you within 14 days of receiving your withdrawal. We may wait until we have received the product back or you have shown that you sent it. We'll refund you using the same payment method you used, unless you specify a different method.
What about the warranty on my product?
All our products come with a 1-year manufacturer's warranty. If something goes wrong in that period and it is not caused by improper use, we will repair or replace it.
How do I know if my order was successful?
After placing your order, you'll receive a confirmation email immediately. Didn't receive one? Check your spam folder or contact us.
Can I also order without an account?
Yes, you can easily check out without creating an account. Quick and easy!
What payment methods do you accept?
The payment methods depend on your country and are shown at checkout. Germany, Austria, France, Italy and Spain: credit card, PayPal and Klarna. Denmark: credit card, PayPal and MobilePay. Sweden and other countries: credit card and PayPal. Netherlands: iDEAL | Wero, credit card, PayPal and Klarna. Belgium: Bancontact, credit card, PayPal and Klarna. We do not charge extra fees for any payment method.
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