Delivery times

Netherlands: Place your order before 11 PM and we'll ship it the same day, and you'll receive it the next day! (Monday through Friday) Ordered on Saturday or Sunday? Delivered on Tuesday.

Belgium: 1-2 working days
Germany: 2 working days
Austria: 2-3 working days
Other EU countries: 2-5 working days (check it on the checkout page)

Unfortunately, postal services may experience delays. Once you receive the track and trace, the postal service is responsible for handling your order. We apologize for any delays, but we ask for your patience. If a shipment takes longer than one week (or 72 hours within the Netherlands), please contact our customer service.

Postage costs

Netherlands: Free shipping.
Belgium: Free shipping.
Germany: The cost is €6.95 , shipping is free from €75.
Austria: The cost is €6.95 , shipping is free from €75.
Denmark: The cost is €6.95 , shipping is free from €75.
Italy: The cost is €7.95 , shipping is free from €75.
Spain: The cost is €7.95 , shipping is free from €75.
Portugal: The cost is €7.95 , shipping is free from €75.
Poland: The cost is €6.95 , shipping is free from €75.

For other European countries, see shipping information at checkout.

Track and Trace

All our shipments are linked to a Track & Trace code. You will receive this by email after your order is packed. It may take a while for your tracking code to become active (up to 24 hours). You can enter the Track & Trace code on the pages of the carrier listed.