Experience the 3D pen race kit from Fits4Kids!
Reviews from our customers
QUESTION AND ANSWER
Still can't find what you're looking for in our FAQ ? Email us at info@fits4kids.store or send us a message via WhatsApp. We'll respond within 24 hours.
3D Pen Race Kit
Shipping and Delivery
Returns and Warranty
Order
What age is the 3D Pen Race Kit suitable for?
The Race Kit is specially designed for children ages 6 and up. Thanks to its lower operating temperature, children can get creative and safe.
What type of filament does the 3D Pen Race Kit use?
The pen operates at a lower temperature and uses PCL filament. This material melts at a much lower temperature than PLA, making it extra safe for children. Moreover, PCL is flexible, biodegradable, and ideal for creative projects where safety is paramount.
Is the 3D Pen Race Kit safe to use?
Yes, the 3D Pen Race Kit complies with CE and EN-71 safety standards. The pen operates at a lower temperature than regular 3D pens, making it safe for children aged 6 and up.
Can I leave filament in the 3D pen when I store it?
No, the filament should always be removed when you stop drawing or put the pen away. This prevents the filament from getting stuck in the pen.
Is the 3D Pen Race Kit wireless?
Yes! The Race Kit pen is completely cordless, so kids can draw anywhere without being tied down by cables.
What is the delivery time of my order?
Order before 11 PM on weekdays and you'll receive your order the next day in the Netherlands.
For Belgium, delivery time is 1-2 business days. For Germany, it's 2 business days.
For other EU countries this varies from 2 to 5 working days.
Can I track my order?
Once your order is packed, you'll receive a Track & Trace link by email. This allows you to track your package through the carrier.
Please note that it may take up to 24 hours for the code to become active.
What are the shipping costs?
Netherlands: Free shipping.
Belgium: Free shipping.
Germany: The cost is €6.95, shipping is free from €75.
Austria: The cost is €6.95, shipping is free from €75.
Denmark: The cost is €6.95, shipping is free from €75.
Italy: The cost is €7.95, shipping is free from €75.
Spain: The cost is €7.95, shipping is free from €75.
Portugal: The cost is €7.95, shipping is free from €75.
Poland: The cost is €6.95, shipping is free from €75.
For other European countries, see shipping information at checkout.
How can I return a product?
You can easily return your order within 30 days of receipt. Log in to your personal account and request a return. Returns are completely free. Don't forget to keep your proof of shipment.
When will I get my money back after a return?
Once we receive your return, we'll refund you as soon as possible, preferably within 14 days of cancellation. We'll refund you using the same payment method you used, unless you specify a different method.
What about the warranty on my product?
All our products come with a 1-year manufacturer's warranty. If something goes wrong during that period without proper use, we'll repair or replace it.
How do I know if my order was successful?
After placing your order, you'll receive a confirmation email immediately. Didn't receive one? Check your spam folder or contact us.
Can I also order without an account?
Yes, you can easily checkout without creating an account. Quick and easy!
What payment methods do you accept?
You can pay securely with iDEAL, Bancontact, and PayPal. We also support credit cards such as Visa, MasterCard, American Express, Maestro, Visa Electron, and Cartes Bancaires. Other available payment methods include KBC/CBC, Belfius, eps-Überweisung, and MB Way.