Report a complaint
Complaints
It's always possible that something doesn't go exactly as planned. We recommend that you first report any complaints to us by emailing info@fits4kids.store. If this doesn't lead to a solution, you can submit your dispute for mediation through Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil . Note: the former European online dispute resolution platform (ODR platform) was discontinued in July 2025; complaints can no longer be submitted there. If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.